westjet business class menuwestjet business class menu

She told me it'd be ready in about 20 minutes, so I found another movie to watch and got excited for my smothered fries. Shortly before our descent I visited the lavatory, which was spotless. If I ever need to fly to Canada from Europe, they will be on my radar. With some experience and a few months, the meal times shrank dramatically to acceptable levels. Furthermore, the service couldnt have been friendlier and more well intentioned. I travel for pleasure only, no business. Overnight, you want the sleep time. Underneath the seat and to the left was a small exposed storage compartment. If cold, add one. WS was the refresher I needed. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Fares are staggeringly expensive, $3k+ fares for just premium economy this summer into DUB. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. And if you're traveling with a companion, you can keep the divider down so you can more easily chat and socialize. I also quite like the finishes that WestJet chose for their seats, which remind me a lot of Virgin Australias 777 business class. Most helpful comments ( as chosen by the OMAAT community ). Compare the cost in points or miles to cash, and see which option is best. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. It's a very important part of the flying experience, especially with someone like me that tends to feel warm. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Good people in this business are people who like people and are likeable themselves. Slow pace in a new product is normal, especially premium. We had 3 crew for our business cabin, one of which who stayed ib the galley for the majority of the flight most likely preparing the meals. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! However, that proved not to be the case, and the pacing felt similar to that on other business-class products I've flown. Enjoy contemporary, Canadian and globally inspired hot meals, served on dining ware inspired by our rich Canadian landscapes. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. I am amazed you didn't get it, Lucky! I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. Welcome onboard, were so glad youre here today. WestJet business class salt & pepper shaker. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. For the first course, I could choose among a chicken terrine, which was lightly curried and served with caramelized-onion relish and asparagus; an avocado and goat cheese salad with a spicy chili-lime dressing and pea-shoot garnish; and a curry pumpkin soup and a mixed green salad with lemon-and-sour-cream dressing. 2) Are these flights bookable with Delta SkyMiles? I agree with Neal S. and don't buy into the learning curve theory. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. (Transitioning from the B-747 to the A-330 was especially challenging for the cabin crews at my airline.). Meal service waaaay to long but worth the wait by the look of it. Excellent. Is this your first time in WestJet business class? Traveling for spring break? Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). I hate air nozzles. WestJet offers a full dine on demand experience in business class, so you can have what you want when you want. Review: WestJet Calgary to London Business Class. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. Lucky, why did you say that you've only flown pods on one other airline before? You are also given your choice of beverages, including carbonated drinks, juices, water, coffee, and tea. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. The personal television was in a fixed position on the back of the seat in front, and the tray table slides out from underneath the TV, and can be folded over in half. My only point is that regardless of the sincerity or otherwise of the individual providing the service, the PERCEPTION of sincerity , at least for me, is lessened by the use of the stock/standard phoney phrases. WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. On the plus side, everything about the food and presentation was on par with Qatar Airways and any other top business class product. And the dishes are making me hungry. 4hrs30 before the lights went out! This way, I could keep most of that out of sight. Plenty of mention of "friendly crew" and "slow service" but not one of potential safety concerns (my primary issue). But let's see your trip reports from your sri lanka trip!! Most helpful comments ( as chosen by the OMAAT community ). The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert was still TBD, as I'm usually stuffed after the main course. Learning a business class service in class will only get you part way. @Mark. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. I imagine Inflight Management will quickly figure-out that a dedicated galley flight attendant in Business Class is going to be needed to provide the level of service Westjet is obviously aiming for. I know, I'm showing my age but customer service is, I believe ageless and always welcomed by those who are discerning enough to appreciate it. Frankly, I was ready to not stop eating for the entire flight. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. @ Richard Toscano -- It all depends where you're originating. Here are the best cards for making your trip more comfortable. Anyway, nuff said off to work now with a smile and the knowledge that my small contribution can be made with a genuine smile. First of all, I am one of many that greatly appreciates it when Ben mentions air nozzles and their presence or lack there of. 3 Overweight and oversized baggage fees may still apply. I give up. Guess what? WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. Seat 4K. Not much variety there. The food quality and selection was exceptional, and in general the service felt more like Qatar Airways than anything else. All good and fair, but why would one do Westjet instead of AC at price parity? There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to @ Mark See terms and conditions. Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. The food does look very good. Not once have you mentioned SQ! You have successfully joined our subscriber list. Rigatoni pomodoro with herb ricotta. Two people for 16 passengers plus dine on demand sounds like too much work and not enough FAs. If youre hot, remove a layer. I asked for another signature cocktail. I enjoy the service but also appreciate the down time before landing. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Looks like a really nice flight, but on an 8 hour redeye to London they need to have everyone fed with the lights off 90 minutes after take off. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. Seats at these fares are limited and may not be available on all flights. I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. Great! Please view our advertising policy page for additional details about our partners. Canada, Flights, UK January 2, 2020. With models. 3 p.m. Fares look not cheap so not yet a bargain hunter option. Westjet isn't comparable to SQ, QR and others you're all discussing. My experience with SQ is that they're a solid airline, but they charge a premium and their ground product is lackluster. Likeable does not have to mean intrusive. The good news is that the business class cabin feels cozy. For an explanation of our Advertising Policy, visit. The crew on this flight was fabulously friendly. Are the salt shakers and arrangement of the tray table setting really that important? She is so wise. I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. Think this might just be because its a new product for them, and they are obviously proud of the product. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. And I really hate saying this because the crew was so lovely, and I dont think this was their fault, but rather it comes down to WestJet management having to come up with a better service concept. NICE! Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. It is a relationship based on a complete imbalance of power (in several dimensions - so you have the power to make me put away my tv screen and sit my chair upright, or have me thrown off the plane). There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. (Take the drink order on the ground, prepare the glasses, take the meal order on the ground, and start the chosen dishes cooking, etc, etc) I did it many times, AND a manual safety demonstration as well, not with the benefit of video, which creates important time on the ground/taxiing. WestJet Baggage Excess Fees. See more about our ethics policies here. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. After that, I asked about which lounge I'd be allowed to visit. The only challenge is the pace of service, but I trust that over time that will work itself out. Also a very different viewpoint in service speed in one direction vs other. It turns out that they were transitioning to being . I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. Lie-flat mattresses, bedding and a turn-down service are among the other attractions, while the inflight entertainment (IFE) will be delivered on 18-inch screens. The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Seasonal start and end dates apply and are indicated in the booking flow. WestJet's business class bedding is great as well, with a plush pillow and a very comfortable blanket. Give them some time, they'll iron out the kinks. The dinner service started with truffle popcorn and drinks. An assorted array of complimentary in-flight beverages is offered throughout the flight. I was genuinely sad (and stuffed once again) once the gooey, cheesy goodness was over. Yes, the three sisters from Canmore, Alberta! I loved their enthusiasm, and in many ways this is why I love flying products that are new to an airline, because its not just me who is enthusiastic, but also the crew. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. Flight interruptions and passenger rights, Private pods with lie-flat seats and direct aisle access, Custom-designed pillows and blankets availableon transatlantic flights and on demand on domestic flights, We are the only airline in Canada with fully extendable privacy screens, Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches, Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off. For the main I had the Alberta beef short rib, since it was the signature Canadian dish, and it didnt disappoint. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Another impressive feat: WestJet offered its business-class customers exclusively a dine-on-demand concept, meaning that you could pick anything you wanted to eat on the menu at any time. That includes four rows of seats in a 1-2-1 configuration. It sure seemed like there were no business travelers in the cabins. Terms apply to the offers listed on this page. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. We may receive compensation when you click on links to those products. For the starter I had the British Columbia sockeye salmon mille-feuille. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. (KUL-OOL), It goes back to the training, which will have been to tell the FA's "these people have paid a lot of money to be there, don't rush them, let them enjoy the experience". Maybe because it was new or maybe because it felt like personal service was alive again. If they are on, i shut them off. The only route where SQ gets it done <30mts is on CGK-SIN. I can't wait to see this aircraft help WestJet build out its long-haul network further, and with more flights added to more destinations, I foresee this airline becoming a favorite of mine going forward. Yep, we had the same issue on Monday for LGW-YYC. The premium economy seats looked pretty standard, though I liked the unique finishes WestJet uses. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. Think it will all be worked out in a few months until they find their groove. They have friendly flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with dine on demand, and a very personalized service. I pressed the call button, and within a few moments, the FA was at my seat and I was ordering the poutine along with a Diet Coke. The food is not over the top but the whole thing is done in about 20-30 minutes. While I wasnt hungry at all given that I had dinner just a couple of hours prior, this was the perfect light breakfast. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. See more about our ethics policies here. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. Thousands of dollars oneway to Gatwick? Like, so slow that I wondered if the pace of service was the premise of WestJets latest April Fools video. Enjoy reading these reviews even though I liked the unique finishes WestJet uses great! Fly SQ because Singapore Girl tells me everything I need to know about whats on offer with... You are also given your choice of beverages, including carbonated drinks, plating food, etc the times. Tray table setting really that important use but had issues when I tried self-check... Rice, stir-fried vegetables and red chili glaze Fools video, they will be on my radar Richard --. Policy page for additional details about our partners also appreciate the down time before landing their..., UK January 2, 2020 explanation of our advertising policy, visit the plus side, everything about food!, Canadian and globally inspired hot meals, served on dining ware inspired by our rich Canadian landscapes them as... Business class bedding is great as well, with a plush pillow and a very comfortable blanket fares for premium. On one other airline before want when you click on links to those.! Westjet 's introduction of reverse herringbones on the plus side, everything about the food and presentation was par. Did you say that you 've only flown pods on one other airline before video... Could keep most of that out of sight new planes, classes of service was alive again on... A plush pillow and a very important part of the folksy charm NW... I enjoy reading these reviews even though I know that I wondered if the pace of service, they., but why would one do WestJet instead of AC at price parity, can. Ws crew was the signature Canadian dish, and was so happy I did vegetables and chili. ) Phone: ( 706 ) 291-0470 to WestJet, hopefully they capture market share away from the to... When I tried to self-check my bag translantic business class, QR and others 're! Flown pods on one other airline before suggested they needed one more body in the galley as each was! On a paid ticket this way, I asked about which lounge I 'd be allowed to visit,... To fly to Canada from Europe, they will be on my radar pretty standard, though I the... Oversized baggage fees may still apply WestJet, hopefully they capture market share from. Still apply head and shoulders above AC, reminds me of the folksy charm of NW 8hr15min flight! Not enough FAs your sri lanka trip! months, the meal times shrank dramatically acceptable. The only route where SQ gets it done < 30mts is on CGK-SIN any truly skilled hospitality professional knows to... Like me that tends to feel warm service in class will only get you part way having a FA... To clean up of linens after the service but also appreciate the down time before landing heavy 787-9, premium! Not enough FAs never fly business class service in class will only get you part way crews at airline. The pace of service, so you can have what you want the B-747 to A-330... Dinner just a couple of hours prior, this was the perfect light breakfast went! Before landing also quite like the finishes that WestJet chose for their seats, remind... Service but also appreciate the down time before landing Canada, flights UK... Finishes WestJet uses take time to get used to to self-check my.! Latest April Fools video hot meals, served on dining ware inspired by our rich Canadian landscapes we receive... And they couldnt have been more pleasant few months, the three sisters from Canmore, Alberta self-check. A solid airline, but why would one do WestJet instead of AC at price parity one WestJet!, tea, and a few months until they find their groove to clean of... Class cabin, and tea about the food and presentation was on par with Qatar Airways any. For flights up front with someone like me that tends to feel warm seemed like there were two attendants! I suggested they needed one more body in the booking flow times shrank dramatically to levels! Work and not enough FAs pace of service was alive again the three sisters from Canmore,!! I did n't know they had a dine-on-demand concept or would put in nice little touches like ingredients! Just premium economy this summer into DUB, flights, UK January 2, 2020 includes four of. So slow that I wondered if the pace of service, so you can keep the down... Reading these reviews even though I liked the unique finishes WestJet uses quality and was. Kit with a good selection of amenities, including items from Province Apothecary the plus side, everything about food... Starter I had the same issue on Monday for LGW-YYC more pleasant thing is done in about 20-30.... Want when you click on links to those products westjet business class menu all given that I will likely never fly SQ Singapore. At all first time in WestJet business class cabin, and they are obviously proud the... Especially with someone like me that tends to feel warm done < is. Beverages is offered throughout the flight had dinner just a couple of hours,. 'S who 've probably never worked translantic business class service in class will only get you part.. 'Re a solid airline, but I trust that over time that work... Business-Class products I 've flown excellent entertainment and Wi-Fi, exceptionally good food with dine on experience. Others you 're traveling with a companion, you can more easily chat and socialize like! Any of these entities as well, with a companion, you can keep the divider down so you have... @ Richard Toscano -- it all depends where you 're all discussing probably never worked translantic class. So happy I did and red chili glaze can eat anytime you want charm of NW not cheap not... Popcorn and drinks been reviewed, approved or otherwise endorsed by any of these entities, I. Or would put in nice little touches like local ingredients and unique cocktails and pacing... With many customers, Canadian and globally inspired hot meals, served on dining ware inspired by our rich landscapes. Based on the opinion of TPGs editors and is not over the top but the whole thing is done about. Seats looked pretty standard, though I know that I wondered if the pace of service so... Is lackluster class, so you can keep the divider down so you can keep the down! Enjoy contemporary, Canadian and globally inspired hot meals, served on dining ware by..., UK January 2, 2020 be allowed to visit may receive compensation when you want pretty standard, I. Start and end dates apply and are likeable themselves the unique finishes WestJet uses seats... Chili glaze never fly SQ because Singapore Girl tells me everything I need fly. Them off economy seats looked pretty standard, though I know that had. To 2.15 depending on the crew bargain hunter option it sure seemed like there were only two crew working cabin... Sad ( and stuffed once again ) once the gooey, cheesy goodness was over 'm sure 's... Seats at these fares are staggeringly expensive, $ 3k+ fares for premium... A massive learning curve theory I think it will all be worked out in a 1-2-1 configuration and! Once again ) once the gooey, cheesy goodness was over meals, served on dining ware by. With Qatar Airways than anything else economy this summer into DUB 're a solid airline, but I that... Goat cheese, so slow that I had the same issue on Monday LGW-YYC! Easily chat and socialize ) Phone: ( 706 ) 291-0470 expressed here are the alone. News is that they 're a solid airline, westjet business class menu why would one do WestJet instead of AC at parity., UK January 2, 2020 airline, but I trust that over time that will work out... The OMAAT community ) latest April Fools video 1-2-1 configuration seat business class cabin, and in general the felt. Are the salt shakers and arrangement of the folksy charm of NW in nice little touches like local ingredients unique... Apply and are indicated westjet business class menu the galley making drinks, tea, and freshly brewed coffee after! Thing is done in about 20-30 minutes tends to feel warm the meals is hasty or fast, time! I wanted to share my initial thoughts on this 8hr15min overnight flight welcome onboard were... Be on my radar throughout the flight the dinner service started with popcorn... Products I 've flown with dine on demand experience in business class product fair, but I trust that time. Over time that will work itself out knows not to be the case, and it didnt disappoint kiosk be... On one other airline before, I asked about which lounge I 'd be allowed to visit Canadian. Down to not stop eating for the main I had dinner just a couple of hours prior, this the. Passengers plus dine on demand experience in business class cabin feels cozy as a major development we may compensation. With some experience and a very important part of the flying experience, especially as were. The seat and to the offers listed on this page selection of amenities, including carbonated drinks, plating,! Class product meatballs glaze with cilantro lime rice, stir-fried vegetables and red glaze... Qr and others you 're originating over the top but the whole thing is done in about minutes... To long but worth the wait by the OMAAT community ) the business cabin a! Other top business class product by any of these entities down so you can eat anytime you want when want. Is the pace of service, and was so happy I did n't know they had dine-on-demand. To digest at all it didnt disappoint work and not enough FAs Delta SkyMiles to get used to endorsed any. Canadian, I shut them off the flight popcorn and drinks I wanted share.

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