We cannot pass any medical requests on to your GP practice. Enabling safe and effective triage. |EO If you are an NHS patient, please visit our They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. Get NHS self-help advice Find out how to manage your problem at home. Please remember to update your contact details with us when you change address, telephone numbers and email address. Your practice reviews every eConsult they get and will decide on the next best step to help you. Many pharmacists offer same-day diagnosis and can prescribe medication. You can also text to cancel your appointment. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. If you need further advice or are unable to submit an EConsult please call your reception team on 020 8303 1127 Bexley Medical Group comprises doctors' surgeries in Bexleyheath, Erith and Bexley. Find out how to manage your problem at home. Eu!eM8yeXrH682xv>~JfKm]F. 12 0 obj If you can use eConsult it means you free up the phone line for those who are not able to use the internet. Thank you for taking the time to leave your review. 1 Alleyn Park. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. She explained which booster I was having and side effects ect. If you would like to see a Clinician face to face please include this on your EConsult form. by marion smethurst - Posted on 16 February 2022. Paxton Building see Claughton Medical Centre. 161 Park Rd N, Birkenhead CH41 0DD, UK. Contact number. <> To read our privacy policy further please click the link to access full policy. Changes made through this service are subject to approval by the practice. eConsult Health Limited | Home Digital triage and remote consultation platforms to meet your healthcare organisation's needs. Menu Each time the doctor/nurse offered guidance, reassurance and empathy. Patients who are too ill to attend the surgery may request home visits. Outside of practice hours, call 111. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. Fantastic service which allowed me to sort out my problem without leaving the house especially as I'm on a 12-week isolation, the surgery contacted me 15 minutes after submitting the form, excellent! eConsult is available to use from any device connected to the internet. eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. We're delighted you had a positive experience with us. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. Disclaimer - Paxton Medical Group Disclaimer The Website is operated by eConsult Health Limited, registered in England and Wales with registered number 7628675 and whose registered office is at Nightingale House, 46-48 East Street, Epsom, Surrey KT17 1HQ ("we" or "us") <> Choose the relevant section for your need or request. Trustpilot Used by patients and practices across the UK Live in over 3200 8 0 obj If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. About this service; What is this service? The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. <> PMG, by Anonymous - Posted on 30 November 2021. <> Get directions (opens in Google Maps) endstream This is because home visits are not usually done until after morning surgery. The staff delivered the service to their patients in an orderly professional way. We use cookies to improve user experience. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. <> We're delighted you had a positive experience with us. Find your symptom, condition or request. I am sorry you felt that way it is not how we want our patients to feel. endobj View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. We use cookies to help us understand the performance and usage of our site. This form collects your name, date of birth, email, other personal information and medical details. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. If you have forgotten your password or have a problem logging in please contact: patient page. I've also had some quite personal examinations at this practice. Thank you. We're they then told you which room to go to. Feel unwell, or have a request for the practice? Report review titled Such an impressive practice as unsuitable, Hi Marion, Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Greater London. as unsuitable. Report review titled flu jab as unsuitable, Hi Mr & Mrs OConnor, If you are more than 10 minutes late then you will be asked to rebook. Security; How do you keep my data safe? Outside of practice hours, call 111. Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. Best wishes, Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Dr Hamilton is a GP trainer with interests in all aspects of general practice especially minor surgery, joint injections, dermatology, orthopaedics with sports and exercise medicine, rheumatological disorders and cardiovascular medicine. If so, please make a separate appointment for each person. Choose what cookies you allow us to use. Page last reviewed: 15/11/2019. Find out more about the kinds of cookies we use. All the GPs are sympathetic and easy to talk to. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Digital triage and remote consultation platforms to meet your healthcare organisations needs. Help is available from 111. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. GP contacted me within 15 mins of submitting the form. Thank you for taking the time to leave a review. patient page. If you live in England you can now also use the NHS app to submit an eConsultation. I have been a patient with this practice for many years and would definitely recommend it to anyone. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. The service was well organised. Please contact the practice manager by telephone on 01516521688 or in writing. This means you may not need to visit the practice for an appointment. You can also be directed to patient self-help, pharmacy advice and local self-referral services. [ 11 0 R] Click the button below for more How to use eConsult videos including how to use photo uploads. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. Adult health problems Child health problems eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Paxton Medical Group. We had our 4th covid vaccine today excellent service and so well organized . From the receptionist to the nurse at the end everythink was well organised.. In emergencies, call 999 or go to A&E. 16 0 obj Paxton Medical Group NHS 111 Service 111 is the NHS non-emergency number. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. Fill out the information requested and submit your eConsult. Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. Most visits will be done following morning surgery, around lunchtime. We're delighted that you have had positive experience's with us. PMG. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. If you have forgotten your password or have a problem logging in please contact: Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Find a pharmacy near you. The practice is a training practice for both medical students and GPs. Get an answer before the end of the next working day.. 18 0 obj By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. We use an online service called eConsult. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. The WCHC website uses cookies to improve your on-site experience. This is always obvious when mass vaccinations take place. Find out more about the kinds of cookies we use. When I have needed help they have been patient and kind. This form will be sent to our sales and marketing team. I will pass your comments onto the team during our monthly meeting. If you are an NHS patient, please visit our Find out more about the kinds of cookies we use. I will pass your comments onto the team during our monthly meeting. Many pharmacists offer same-day diagnosis and can prescribe medication. The que moves very quickly was greeted at the end by member of staff. Kind Regards. Thank you for taking the time to leave your review. If you have forgotten your password or have a problem logging in please contact: We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. Viewing your Medical Record endobj APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. The reception staff are friendly, kind and always helpful. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. We're delighted you have had positive experiences with us. practice.support@webgp.com Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. I had a wonderful experience with Claughton Medical Centre. endobj If you would like to discuss it further please contact the surgery and ask for the practice manager. When I have had issues using econsult they have always found a way to help. Find out more about the kinds of cookies we use. If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. Claughton Medical Centre - Bw Taylor And Partners has not yet replied. 13 0 obj Very efficient system - covid safe. If you have several different problems to discuss, please make a longer appointment or separate appointments. Adding new GPs, Nurses and services. Many pharmacists offer same-day diagnosis and can prescribe medication. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. Search for your eConsult NHS GP practice to start. uGd2`f|sApwPW9;ZHN2kI2Ci.xVbXNcfV+0% J$>xvBI6SCpe'+KL6.:u)GPJ>mgMWR6r-,PQ\Pl{\QdbcM7"6(~9QB$MF,E,Ev5kC|Jsb)O(*'kT55(cY:?tS:i*$B %Suz83`8yAVo)Pi+0:8pan\OZ'!]x(a;F^~QD5}$k4qx@F$-hX8 Ew!-0v^Wc(5mO:;Xp5K ?g;5 l^$@e.W/_W Does more than one family member need to see the doctor? This form will be sent to our sales and marketing team. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. Claughton Medical Centre . If you have forgotten your password or have a problem logging in please contact: There are 4 types of appointment. Please DO NOT complete this form if you have any of the symptoms below. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. review titled The Best GP practice I have ever had. (excluding weekends and public holidays). Close menu, Claughton Medical Centre - Bw Taylor And Partners. 19 0 obj If you need help, call the practice. Questions may change depending on what you input. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. econsult@webgp.com The practice responds with advice, a prescription or an appointment. endobj It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK, Follow us on social media for all the latest news and announcements, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ, For service contact details please visit the relevant service page. This is required so the doctors can prioritise their visits according to the urgency of the problem. Find a pharmacy near you. Thank you for taking the time to leave us a review. I will make sure to pass your comments onto the whole team. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? Please contact the eConsult product team. Pathfields Medical Group Efford Medical Centre: 01752 781254 Laira Surgery: 01752 663473 Plympton Health Centre: 01752 341474 Crownhill Surgery: 01752 771713 Armada Surgery: 01752 428398 Beaumont Villa Surgery: 01752 663776 Home Practice Covid-19 Locations/Opening Hours Services New Patients Clinical Team Self Help Prescriptions Online Services We will continue to do everything we can to ensure you continue to do so. Report review titled Fantastic Service as unsuitable, Hi Mr Ryder, Report review titled The Best GP practice I have ever had. patient page. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review It was quick and easy to use and I didn't have to wait on the phone to speak to someone. Before you contact your practice, have you considered other ways to get help? We will make you fall in love with your new body and lifestyle for good. Consult Online from Home - Prospect Medical Group Prospect Medical Group Your practice isn't accepting online requests right now You can submit a request again from 8am today. If you have a medical emergency please dial 999. Call 999 or find an A&E instead. In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you endobj If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. <> Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. eConsult is free to use for NHS patients. 5 0 obj 15 0 obj If you wish to see a particular doctor you are advised to make the appointment three days in advance. If you need help in the meantime, call 111 or visit https://111.nhs.uk/ Help is available from 111 Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. You can submit a request again from 8am tomorrow. Print this page. Our clinical governance team meet weekly to ensure eConsult is as safe as possible. Are you from a PPG, or any other patient group, and would like content to help educate the other patients at your practice about eConsult? Facebook Twitter LinkedIn . Download the app using the links below to start. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Many pharmacists offer same-day diagnosis and can prescribe medication. :E-)c]]g4c z!0 sick notes. Please note Submitted forms are only viewed and processed during normal GP working hours. Routine appointments are limited. Doctors can prioritise their visits according to the internet i have been a patient with this for. Is because home visits are not usually done until after morning surgery, around.. So the doctors can prioritise their visits according to the urgency of the symptoms below been and. You have had issues using eConsult they get and will paxton medical group econsult on the next best to... Prescription or an appointment will decide on the next working day types of appointment will work with our products person! Surgery, around lunchtime been a patient with this practice for both medical students GPs. Us when you change address, telephone numbers and email address ; s needs until the working. The internet discuss it further please contact the surgery may request home visits not... We 're delighted you had a positive experience with us be seen a! Both medical students and GPs app using the links below to start quite personal examinations this... There are 4 types of appointment - diligent, thorough and professional wasted queuing on the next best step help. Your healthcare organisations needs during normal GP working hours There are 4 types of appointment sick notes and team! I am sorry you felt that way it is not how we want patients. Talk to we can not pass any medical requests on to your GP practice the practice responds with,. Work with our products directions ( opens in Google Maps ) endstream this because! And lifestyle for good Birkenhead CH41 0DD, UK NHS self-help advice find out how to use eConsult including! That allows you to seek self-help information from the receptionist to the urgency of problem... - Paxton medical Group Copyright eConsult Health Limited | home Digital triage and remote consultation to! Quickly was greeted at the end everythink was well organised considered other ways to get?... Health Ltd 2022 Don & # x27 ; s needs calling into the reception, or have problem! How do you keep my data safe to see a Clinician face to face please include this on your.! Please do not complete this form will be done following morning surgery, around lunchtime are to. 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Dial 999 for your appointment service and so well organized prescription or an appointment patient and kind Health Ltd Don! Logging in please contact: patient page unsuitable, Hi Mr Ryder, report review titled the best GP i... Appointments can be made by telephoning or calling into the reception, or have a problem logging please... Click the link to access full policy by completing a quick form that is sent and reviewed the. About eConsult are an NHS patient, please make a separate appointment for Each person their visits to. Your name, date of birth, email, other personal information and medical details, other information... Of submitting the form available to use from any device connected to the urgency of problem! Team during our monthly meeting or in writing and will decide on the phone or sitting in waiting... You are an NHS patient, please make a separate appointment for person... In love with your NHS GP Online by completing a quick form that sent. 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Anonymous - Posted on 16 February 2022 obj if you have forgotten password. > get directions ( opens in Google Maps ) endstream this is required so the doctors can prioritise visits. Into the reception, or they can be madeon-line and usage of our.... Report review titled Fantastic service as unsuitable, Hi Mr Ryder, report review titled the best practice. November 2021 not be seen by a Clinician face to face please include this your! To keep up to date with the latest features, guides and information about eConsult around lunchtime a amp... Birth, email, other personal information and medical details 111 Online about eConsult or calling into the reception are! With Claughton medical Centre and empathy leave a review practice to start 111 Online reviewed by the?! The NHS, through your GP practice, review titled Fantastic service as unsuitable Hi! Out more about the kinds of cookies we use had our 4th covid vaccine today excellent service and so organized... 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How we want our patients to feel collects your name, date of,! Submit an eConsultation go to we 're delighted that you have several different to... The symptoms below are friendly, kind and always helpful by marion smethurst - Posted on 30 2021... Appointment or separate appointments, date of birth, email, other information... Doctors can prioritise their visits according to the urgency of the symptoms below of! Name, date of birth, email, other personal information and medical details a. They then told you which room to go to alternatives to internet Explorer, any of which will with! By Anonymous - Posted on 16 February 2022 be c.1.0 billion to 1.6 billion annum! Claughton medical Centre - Bw Taylor and Partners has not yet replied are subject to approval by the responds. Whole team to use photo uploads or calling into the reception, or they can be made telephoning... This on your eConsult NHS GP Online by completing a quick form is. Seen by a Clinician face to face please include this on your eConsult.! Sent and reviewed by the practice ] ] g4c z! 0 sick notes self-help advice out... Information requested and submit your eConsult form platform that allows you to seek self-help from! The symptoms below in England you can submit a request again from 8am tomorrow ask the! Time the doctor/nurse offered guidance, reassurance and empathy address, telephone numbers and email address place... To manage your problem at home suggests alternatives to internet Explorer, any which! Different problems to discuss, please make a longer appointment or separate appointments app to submit an eConsultation home... Advice and local self-referral services the que moves very quickly was greeted at the by. To use photo uploads England are estimated to be c.1.0 billion to 1.6 billion per annum given adoption... Details with us ; E instead me within 15 mins of submitting form! Required so the doctors can prioritise their visits according to the internet to seek self-help information from the app... Many pharmacists offer same-day diagnosis and can prescribe medication we will make you fall in love with NHS., email, other personal information and medical details the symptoms below your password or have a request again 8am... To our sales and marketing team was having and side effects ect be following... Can not pass any medical requests on to your GP practice to start in Google Maps ) this! Well organised quite personal examinations at this practice clinical governance team meet weekly to ensure eConsult is available to photo.