Ticket purchasers who require a wheelchair bay, specific seat or have a Companion Card can contact the Ticketek Accessible seating line on 1300 665 915 or send through a request here to reserve a seat.. Alternatively, if you want to access the Sensory Room, you need to purchase a Sensory Room ticket via Ticketek for the 2023 Vixens home match you require. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). 4 0 obj You will get an error message if you enter the Voucher ID incorrectly. You will need to provide some form of ID so that the staff can access your Ticketek account details. We also regularly monitor our ticketing system for suspicious transactions. I purchased Tom Segura tickets back in May and purchased front row seats, due to the venue being changed they have re-issued new tickets but our new tickets aren't any where near the front now, I've put in a request for someone to email/call me to sort this out but has anyone else had this happen for this event or any event and had your seats changed? Tickets can be purchased online through Ticketek at www.ticketek.com.au once they are on sale. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. No, refundable tickets can only be selected during the original purchase. 3:00 PM. Melbourne City FC v Brisbane Roar FC. Central Coast Mariners v Macarthur FC. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Is there anything special I need to do when I get to the venue to scan my mobile? Those individuals attending as a family do not need to be related to each other. How will I know when my content is personalised? To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. I finally got mine resolved by deleting the mobile ticketek app and reloading it, I was then able to share my tickets with my family. iPad, tablet PC, laptop) to gain entry to an event? Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? . New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. Because of the range of options, if you are underage . Black - $32 / $27 / $12 / $76. It's nearly $400 worth of tickets.They advised not to keep emailing but there is no phone contact either.The show is in 2 weeks time.I dont know what to do. Melbourne Victory v Western United. . Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. Please note, game tickets are non-refundable. What happens if I purchase multiple tickets and haven't received them all? Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. Full Ticketek Refundable terms and conditions of sale can be viewed here. Sweet, cheers. If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. Little lights on the turnstiles used to flag them that you were trying to get through on a concession or junior ticket. If you have any questions regarding game day traffic management, parking or transport, please phone Auckland Transport on 09 355 3553. With new big air formats, breakthrough ramp technology and innovative judging criteria, Nitro World Games has shifted the landscape for both athletes and the industry alike since its 2016 debut. This can be accessed using the 'Share and Save' button on the mobile ticket. An adult must accompany children under the age of 12 while within the venue. $65.00. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Gift Vouchers can also come in pdf format, which can be printed. Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Find Tickets. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. This may vary slightly depending on which delivery method you choose. The NBL is the pre-eminent professional men's basketball league in Australia and New Zealand. 12. They will be assigned the seats nearest the original purchaser. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. What are the reasons I can request a refund if I have purchased Refundable tickets? Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. . I've sent an invitation but some or all of my friends did not receive their emails. The email account that the message has been sent to is closed. Be dazzled as a cast of Australian musical theatre stars, the Perth Symphony Orchestra and maestra Jessica Gethin bring your favourite Disney animated film scores to life. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. A person must have the appropriate form of concession to purchase a concession ticket. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. If you arrive late, you may not be admitted until a suitable break in the event. When purchasing tickets for a particular event you may be limited to a specified number of tickets. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. What happens if my phone is out of battery or my network coverage is low when I get to the venue? The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). A family ticket in the same section costs $159. My tickets have not arrived after a reasonable amount of time, what do I do? Sat. Our Junior Pathway; Home; Academy; Academy Teams; Under 13's; Under 14's; Under 15's; Under 16's; Under 18's; Under 20's; First Grade; Home; Holiday Clinics. In most cases, tickets must be returned to the place where they were purchased. I purchased tickets for Brian Cox in Sydney. Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. Dispatch commences on Monday, 6 March 2023. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. You may also want to check venue, promoter and Ticketek event pages for any age recommendations. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. Your confirmation email will include all of your delivery details, plus your customer information. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Premiership Season: Note: At the MCG & Marvel Stadium, where members are required to redeem a daily ticket for entry and additional tickets are not available for purchase, members will have the option to book a ticket for a Junior Under 6 for $0. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. There is no age limit for junior tickets. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Just tell them you bought them from a scalper and didn't check and then buy proper ones. Invitee A starts purchasing two seats from hold. Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. Press J to jump to the feed. Children under 4 are admitted free of charge provided they do not occupy . Hi Shirley, exactly!!! The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. What is the age limit for a child ticket and are these available in all price categories? How totally useless. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. Are Refundable tickets offered on Gift Voucher sales? Limitations on number of tickets purchased. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. If you require a refund & you are eligible for one, NRL Travel will arrange this for you. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? They gave no customer support. To make a group booking to the new reimagined one-part production, visit the Ticketek groups booking page, call the number below or email groups@marrinergroup.com.au. Note that Mobile Ticket delivery may not be available for every event. Additional Information: Disney 100: The Concert is approximately two hours plus intermission. There are no guarantees. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. . If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Tickets will not be issued to persons other than the credit/debit card holder. BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. RAC Arena, Perth. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. Posted on 05.14.22 . Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Choose an event below and then click the BUY TICKETS button. Anyone brought a nrl gf ticket and not received it but been charged?! It's nearly $400 worth of tickets. A second form of identification (e.g. Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. ticketek junior ticket age. Yes The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. Secure your seat and don't miss out on the Victory atmosphere. Orange/Den - $23 / $20 / $12 / $59. However, children under the age of 16 years are unable to redeem without an adult member within the same ticket redemption order. $285.00 . There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. Discover New Events. 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