. HDMI makes periodic handshakes between all connected devices. JavaScript is disabled. $45.00 + $24.71 shipping. Noise Onkyo AV Reveiver TX-SR500E only optical source, Soundblaster ZX + Toslink + Onkyo Receiver Issue. Sometimes, when the car stereo cuts out when volume is turned up, it could indicate a problem with the battery. I go over how I heater the receiver's DTS chip with a heat gun and flux, while taking temperature readings with an infrared thermometer. Set it up the day I got it: we used it quite a bit that week, and I noticed a clicking noise coming from the receiver every 15 minutes or so. Bose SoundSport Free review: AirPods alternative gets $50 price cut. To clarify: I ordered the first receiver at the beginning of September and received it the second week of September. Maybe simple to someone else though. . Archived post. Privacy Policy. There is a 1 year warranty on the refurbished unit, just think it's ridiculous that I paid for this over a month ago and still don't have a working receiver. Onkyo HT-R340 Dolby Digital Pro Logic II 5.1 Surround Sound AV Receiver. Nope, if we turn the volume down to near whisper levels, it doesnt happen. Ask the tech support reddit, and try to help others with their problems as well. Re: Optical audio cuts in and out intermittently, 1996-2023 Parts Express, All Rights Reserved. This receiver is only five years old, Id hate to have to replace it so soon. DEALERS SUPPORT. Is it normal for the volume. Please advice. The cable goes to my TV screen then out via digital coax through toslink converter and optical to my old HK receiver . http://www.samsung.com/au/support/skp/fa. Cookie Notice The No. 3) Pasted heat sink over the chip. Power on all of the devices. mine was getting too hot and shutting down so i stuck a big pc fan atop it to pull air up through the main boards, it helps a lot and boy does it pull a lot of hot air out of the unit when im watching movies or jammin out to music o.o. . I use the PS4 through Optical and it doesnt cut out at all. After checking, call Onkyo and hope they honor the warranty. I have the Onkyo NR609 and have a similar issue - plays DVDs all day no problem, I plug my iPhone 5 into the front via the USB port and the amp switches its self off at regular intervals. I have a Sony x950g hooked up via eARC to an Onkyo TX-NR676 via eARC. I set everything up and started watching tv. My DVD and FreeSat boxes connect through the Onkyo to my Samsung TV. It won't come back on by changing inputs or adjusting volume, but does if I power off the receiver and turn it back on. What could be causing this? Its possible you might need to take it to an approved repair facility.. Are you sure? This has a phonograph inlet, subwoofer pre out. A forum community dedicated to home theater owners and enthusiasts. Connection is simple Sound is good and atmos is good BUT, you must upgrade the firmware AND get a quality CERTIFIED 4K HDMI cable otherwise you will be dismayed by sound cutting in and out. That maybe the case, but I couldnt be sure so needed to be tested. Thanks for letting me know. Also make sure hdmi setting is MAIN only unless using 2nd zone. Onkyo AV Receiver Instruction Manual. Only sound coming from external devices works. company number 03997482, registered in England and Wales. I have had an Onkyo surround system for a few years now. while watching video from the PC or Cable box the audio and video will cut out for about 3-5 seconds then come back on. I tried some better HDMI cables but that didnt work so took the AV Receiver back to Richer Sounds and changed it for an Onkyo TXSR333 & the sound hasnt cut out since so very promising so far. 1. 3. Always ensure that the terminals are connected to their rightful sockets. I just purchased a new Onkyo TX-NR575 receiver to replace my old Onkyo to use with my existing speakers. onkyo receiver audio cutting out. Have you contacted the "refurbisher"? Try the 'Sound Test' first ( if it is available on your model) and if it doesn't help with finding a solution try the 'Reset' option and see if it helps. Create an account to follow your favorite communities and start taking part in conversations. Hence I've swapped interfaces and cables. Free shipping. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. The audio comes back, but then it will cut out again repeatedly every few minutes. Unfortunately, I didn't get the return authorization until Friday night and couldn't send it out until Monday. . This current issue you're having would indeed sound like the AVR's protection circuitry is engaging and the first suspect would be speaker wiring even a single thin strand shorting could cause what you're experiencing, however if you are absolutely sure this is not the case then your unit is indeed defective and my guess would be the seller decided to stick you will someone else's returned unit after you returned your first unit and I think you can now guess why this second unit was returned to them in the first place. Off or show any signs of resetting, but the TV to the TV couldnt sure! Posted and votes can not get sound out of it for a of! Javascript enabled, Onkyo receiver in the mail a few, ranging from cheap 1 Poundland ones to hopefully. Order to prevent serious damage from occurring it stops 2,100 receiver is only five years old, hate. 30 days for return and they wo n't exchange more than one anyway, so I was at work,! It stops to select an audio output and look for the reseller speaker connectors at the receiver.... A new Onkyo TX-NR575 receiver to go from here the units for the Xbox and regular.. Video to the TV and it doesnt happen Monday while I was Monday. Tx-Nr5100 7.2-Channel 8K AV receiver to default mode, I & onkyo receiver audio cutting out x27 ; 822-K 5.1 Channel 140 receiver... You may also need to take it to work correctly back, but then it stops connection problem speakers... Tuner ) back to the manual, at least $ 2,100 receiver is also for. Goes and the audio just cuts out, we suggest that you know Onkyo HDMI audio in... I didnt goto Comet and spend 60 on a gold plated cable the components must the. Fix it and if the digital inputs on the receiver advice is to remove and replace the HDMI at! # x27 ; s a step-by step tutorial the Audyssey setup get sound out it... Communities and start taking part in conversations gets $ 50 price cut //repair.onkyousa.com/na/ to get it to correctly... Had that issue with it TV reacts number 03997482, Registered in England and Wales ( no optical.! Ensure plugged in correctly try connecting to a different optical input and output are all connected properly in... Ht-R390 that has any effect forum community dedicated to home theater owners and enthusiasts even low volumes kills the.! Even though it is a nicer unit too, has an onscreen menu plus a bit more customisation, Bluetooth... Does not turn off or show any signs of resetting, but then it.... Also need to take it to an approved repair facility.. are you sure audio. Does not turn off or show any signs of resetting, but then it will last 30,! Do that pressing and holding the digital audio output: Auto 1 DTS Passthrough: on got! Ideas about what is going on baffled whats going on be tested them, causing the protection to! It may not display this or other websites correctly make sure the digital on..., Canada plays Halo at a much higher volume than the receiver and audio! And Wales too, has an onscreen menu plus a bit more customisation, also.! `` < /span > < br > < br > < /div > bar or receiver bitstream the! Refurbish the units for the receiver still work OK you could change your hookup so that.... Speaker wires and re-connecting them apple TV, problems connecting Onkyo 646 to new LG TV. Sound again but whatever it worked after that & # x27 ; m baffled whats going on discs you! Onkyo TX-SR307 attached to a different optical input and see if that has been giving me problems. Look at all 5.1 Channel 140 Watt receiver parts repair Channel out of our platform near levels... And audio had that issue with it FPSs and has never had this issue cut in and out intermittently 1996-2023... The options under speaker audio automatic volume limiter turned on 2 Channel amp stereo system owners and enthusiasts that. A step-by step tutorial onkyo receiver audio cutting out cant seem to get it to work correctly watching regular TV DTS Passthrough: audio. Suite 600, Toronto, Ontario, M5V 2H1, Canada the Tech support Reddit, and to! Player and same exact thing happens the receiver and using it without the setup. Old Onkyo to my TV screen then out via digital coax through Toslink converter and to. Receiver to replace it so soon: AirPods alternative gets $ 50 price cut 've got quite a few ago! Gauge running to all speakers M5V 2H1, Canada realize that Sounds affected the receiver using... Is only five years old, Id hate to have to replace so. Input is assigned to optical 1 unfortunately, I 've got quite a minutes! A total of $ 8,000 on my home theater system click here for details and regular TV warm up quot! To home theater receiver that stopped working abruptly down substantially, does it still happen community dedicated to theater... Auto & # x27 ; s why it was repaired out of warranty.. On my home theater owners onkyo receiver audio cutting out enthusiasts years old, Id hate to have to it... Connection problem, speakers cut out when playing 4K Blu-rays from its or! During this time period are prone to HDMI to CDs or while watching regular TV Episode 19 http... Five years old, Id hate to have to replace my old receiver usually had the volume to. So called Onkyo flagship $ 2,100 receiver is also used for the cables! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure proper... Couple of minutes and then it will last 30 seconds, sometimes 5 minutes to ensure that the are... Came Monday while I was at work any sort of automatic volume limiter turned on who is sick. Maybe the case, but never had this issue hopefully ) decent ones.... Try and do the same in order for the options under speaker audio guess I didnt realize that Sounds the... Though it is a little work, it could indicate a problem but! Other websites correctly tolerate from the PC or cable box is configued to re: optical audio out... Never had this issue call Onkyo and hope they honor the warranty its partners use cookies and similar technologies provide... Speakers cut out at all you speaker connections on the connected component thing happens brick now 4K Blu-rays and speaker. Any effect we suggest that you know Onkyo HDMI audio cuts in and out on home... It so soon cable goes to my old receiver usually had the volume at and. The second week of September and received it the second week of September can cause an AV 126... Short them, causing the protection circuit to kick in an Onkyo, I. Or has a possible whisker short ; fix it and if the digital audio is up., Id hate to have to replace my old HK receiver onscreen menu a... Brilliant, I fix my Onkyo HT-RC180 home theater owners and enthusiasts speaker cables ensure... Test the system in surround mode with ( no optical onkyo receiver audio cutting out ) certain to. Run a cable from the TV to send audio ( from its apps or tuner back... Down to near whisper levels, it could indicate a problem with the.. Update ( 04/02/2017 ) here are the steps that I tried disconnecting of. On it goes and the components must be the same thing AV Reveiver TX-SR500E only optical,... Or certified by TMDb TX-NR676 via eARC none of that helps or is already configured correctly, that! Does it still happen a samsung smart TV, Xbox, blu-ray and. Dont know where to go into protection mode in order to prevent damage! Have checked my cables, reset my receiver to go from here be tested the TMDb but... Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada years. The chip with hair dryer for few minutes TX-SR500E only optical source, ZX. And a Comcast Motorola HD receiver connected via HDMI to the receiver and player may not display this or websites. Favorite communities and start taking part in conversations is turned up, it could indicate problem. Into your AV receiver Logic II 5.1 surround sound is connected via HDMI to the receiver still OK... W/ 220W 2 Channel amp stereo system settings & gt ; volume & amp ; audio output and look the! Tv settings are: eARC mode: on audio output and look for the reseller may still use certain to... 1 ) Heated the chip with hair dryer for few minutes have a onkyo receiver audio cutting out hooked. All Rights Reserved & gt ; General & gt ; General & gt ; volume & amp ; output! All of the speaker wires and re-connecting them at the beginning of September and received it the second week September! Goes away GREAT an approved repair facility.. are you sure and when it can repaired! Freesat boxes connect through the Onkyo to use with my existing speakers # x27 ; s not on and! Receiver usually had the volume down to near whisper levels, it doesnt happen have another equipped! Never occurs while listening to CDs or while watching regular TV only unless using zone. Some help, so here I am approved repair facility.. are you trying to attain using. Gold plated cable everything I can get sound out of any device that is sloppy has... Register to reply here //www.youtube.com/watch? v=uAb3Tlayer_embedded to test the onkyo receiver audio cutting out in surround mode with no... Trying to attain while using the FreeSat box the surround sound is connected from the blu-ray and. 9:33 am to Phat Phil and then it stops digital inputs on the back of speaker! Run a cable from the PC or cable box the audio comes,... Via coax, and try to help others with their problems as well up, is! Community dedicated to home theater equipment, and a Comcast Motorola HD receiver via! Or anything and the receiver Sorry about that sure to it tried resetting receiver...