In ours the water was running brown and there was a constant sewage smell in the bathroom. Lots of lounge sofa areas with views over the ocean, comfy seats inside and options to eat outside at meal times. Everything is cooked perfectly and a good range of choice. Its not somewhere Id return to in a hurry but it definitely wasnt a terrible holiday either. Food - delicious!! The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. We will share your lovely comments with the whole team. Sharetea's menu offers a variety of flavors for all the bubble tea and Boba tea lovers. At night, it's all about laidback cocktails at the bar. Overall a really relaxing break at a very laid back peaceful hotel! Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). The staff are very friendly and helpful and Iv never found a hotel that serves such good food . I told him we did not book a loft room and showed me the booking. Claim your listing for free to respond to reviews, update your profile and much more. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Lunch on this was disappointing (hard bread) but good tzatziki. Pointless. Drinks and sandwiches are on the menu at the poolside bar. You can see our evening prgramm also on the BLUE app. We are happy that you was satisfied with our staff and food. But $200 for a massage !!!!! more. Our experience of Tui Caravel is nothing like the 5 star reviews we read about. Tui also run excursions, one of which we went on to smugglers cove. Also had a bottle of wine awaiting on arrival - all great touches. Most by the main pool are reserved or occupied by 9am. We are happy that you enjoyed your staff service. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. We also ate out four times because of this. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . We are more than happy that you enjoyed your stay with us. The resort is set right on a sand-and-shingle beach. The room was on the second floor accessed by a dirty lift which looked like a service lift. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Lots of places outside of the hotel to book boat trips and quad bikes etc. Dinner has three theme nights, Greek, Gala and seafood, all were really good. This is the version of our website addressed to speakers of English in United Kingdom. Yes, it offers reduced mobility rooms and facilities for disabled guests. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. The hotel pool towels are grey and blue. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. Absolute bliss! The staff are lovely and the setting is stunning, along with the room we had. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Some entertainment was inside for no reason and had a Blackpool feel with people crammed into a small marble lobby sat watching, no one dancing .. quite awkward and boring . Yes, guests have access to a pool, a sauna, and fitness classes during their stay. We offer 3 days a week theme nights but the presentation is just on thursdays. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. The island didnt need to win me over as it already has my heart but now so does this hotel! Flavour, choice, and presentation were exceptional. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Top room amenities include a minibar, air conditioning, and a flat screen TV. Everything is cooked perfectly and a good range of choice. I told him we did not book a loft room and showed me the booking. Wellness facilities include a gym and spa treatment areas, while guests can also take part in activities like boules. We will share your lovely comments with the whole team. Water isnt warm but absolutely bearable and refreshing on a hot day. Up another small flight of stairs. You get one free visit so book this as soon as you get your room number! It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Buffet restaurant Here, you'll find show-cooking, carving stations and a SENSFresh salad bar. Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. Yes, it offers reduced mobility rooms and facilities for disabled guests. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. The resort is set right on a sand-and-shingle beach. We are sorry to hear that our evening programm didnt suit your taste of music as we offer a big variety of musicians.Please be kindly informed that our breakfast start from 7am till 10.30 am, snack bar opens from 12am till 4.45pm, lunch at the main restaurant from 12.30pm till 2.30pm, dinner from 6.30pm till 9.30pm and our late snack from 10.30pm till 11.30pm. caravelresortspa.gr is using a security service for protection against online attacks. At. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. The bar and restaurant staff are good at remembering your order. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. We did some water sports a short walk away - very reasonably priced. Floors: 3. Please enable JavaScript on your browser and try again. Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. It was like a prison bathroom, just painted concrete with a chipped sink and the most lethal shower that went between boiling hot and freezing cold whenever it felt like it. The hotel itself is nice, its in a beautiful location. Please see our partners for more details. The rooms were 3 star at best but the main part of the hotel and the staff definitely go some way to making up for it. Fridge replenished each day with fresh water and juices. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Again not 5 star not good at an all inclusive to be going hungry The a la crate restaurant was very good but again needs extending .. very small and met many people who couldnt get booked in at all during their stay. We are sorry to hear that you didnt enjoy your stay with us. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. The Facilities Two pools - we only used the main one. The sea is lovely and clear although the beach area is small and I noticed at various points that the sun loungers were being used by people not from the hotel. Decent choice of food and we thoroughly enjoyed over our 10 days. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . Holidays here come with our Hotel rep and 24/7 Online service. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. Thought one of the pools was supposed to be heated but it wasnt. Couple of video clips and images still on my phone but not much but will be returning back thats for sure! We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. We hope to welcome you back in the near future. Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. Yes, free parking is available to guests. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. I cant think of anything I would change about this hotel . The island didnt need to win me over as it already has my heart but now so does this hotel! A stunning design and setting next to the sea. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Food - delicious!! Great evenings are for a drink on hand and this view Hello from #Caravel All I can say is amazing. a selection for everyone . We are more than happy to read that you enjoy your stay with us. Rooms: 238. Top room amenities include a minibar, air conditioning, and a flat screen TV. Great Hotel for couples! On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. Even the toilet seat was stained yellow - not great for a four star hotel. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. The island didnt need to win me over as it already has my heart but now so does this hotel! I got the avocado zen smoothie - would recommend!" caravelresortspa.gr is using a security service for protection against online attacks. Only gripe was it would have been nice to have the plates warmed, however, it was all so tasty it didnt have chance to go cold. Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! You get one free visit so book this as soon as you get your room number! My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. Great Hotel for couples! The variety is great- lots of original fruit smoothies and teas with cheese foam. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Gym Outdoor fitness area Spa Entertainment Evenings are low-key at this place. We are happy that you enjoyed your staff service. Plenty or sunbeds in different areas. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Poolside activities available for those who wished. In ours the water was running brown and there was a constant sewage smell in the bathroom. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. We will share your lovely comments with the whole team. We did some water sports a short walk away - very reasonably priced. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. We will discuss your comments with the responsable departments. The staff speaks multiple languages, including English and Greek. We will share your lovely comments with the whole team. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and for taking your time to write this review. We noticed a few jellyfish in the water to the right of the hotel, so bear this in mind! Please check your browser settings Such a pity as our first visit was excellent. I know most will say that you dont spend a lot of time in a room but when youve paid almost 5K for 14 nights I do want a room that is large enough to move around in. See more questions & answers about this hotel from the Tripadvisor community. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Does TUI BLUE Caravel have any great views? Lunch on this was disappointing (hard bread) but good tzatziki. Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. You get one free visit so book this as soon as you get your room number! The hotel manager was always around and was very polite and friendly. Yes, free parking is available to guests. The Food Lots of options for both food and drink. The staff were brilliant couldnt do enough for us. Fridge replenished each day with fresh water and juices. We hope to welcome you back in the near future. The resort is set right on a sand-and-shingle beach. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Yes, dry cleaning and laundry service are offered to guests. If the system detects something that potentially contradicts our. Theres lots of exercise classes and games happening each day to get involved in. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Watching ppl get into the freezing pool was entertaining lol . This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Needs improvement, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are very happy to read that you were satisfied with our staff. As a result we had about 4 hours sun in block 3 and the pool was totally freezing! I told him we did not book a loft room and showed me the booking. Dear Guest,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy that you enjoyed your stay with us. Please note, there's a smart casual dress code for dinner - gentlemen are required to wear long trousers. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! The complex offers two pools, has beach access and an on site a la carte restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Up another small flight of stairs. StaffAs others have said very nice and polite Wasnt awful but wasnt 5 star and not worth what we paid Would go back to other true 5 star hotels we have visited before would go back here. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dinner has three theme nights, Greek, Gala and seafood, all were really good. Superb staff too! The Facilities Two pools - we only used the main one. Yes, dry cleaning and laundry service are offered to guests. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. Im not a big dessert fan, however these were designed beautifully. The food at both the buffet and cullinarium were good and we found the cocktails to be lovely although they definitely varied in strength! Water isnt warm but absolutely bearable and refreshing on a hot day. Still hold your breath walk in and you were fine in a few minutes. We are sorry to hear that you didnt enjoy your stay with us. Kind regards, George Balaskas Hotel General Manager Please be kindly informed that the description Loft comes from the contract. Beach is lovely. As a 5 star all inclusive the lack of snacks and limited meal times was very poor ! All staff. Not All Bad - But NOT 5 Star. We are very happy that you enjoyed our staff service and the food. Only gripe was it would have been nice to have the plates warmed, however, it was all so tasty it didnt have chance to go cold. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. The staff were brilliant couldnt do enough for us. The bar and restaurant staff are good at remembering your order. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. You get what you pay for with this kind of thing and I definitely think it would be worth paying a bit more and getting some quality bands/entertainers. Is parking available at TUI BLUE Caravel? Liked the young band outside, the Elton Night and Casino Night most. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Weather was incredible and the Wed recently stayed at Tui Blue Meltemi in Santorini - our first experience of a Tui Blue category hotel, and also 5 star - one we walked away from with expectations surpassed. Apart from them, our tea menu offers delicious toppings such as pearls, pudding, aloe vera, lychee jelly . We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! Pointless. A stunning design and setting next to the sea. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Im not a big dessert fan, however these were designed beautifully. Kind regards, George Balaskas Hotel General Manager. We are more than happy that you enjoyed your stay with us. We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. I know most will say that you dont spend a lot of time in a room but when youve paid almost 5K for 14 nights I do want a room that is large enough to move around in. It did seem that we actually got quite lucky with our room as there were loads of requests by other people to change whilst we were there. Poolside activities available for those who wished. Each bit of the hotel from the check in to the departure and everything in between was incredible , a real treat! Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. We are sorry to hear that you didnt enjoy your stay with us. Beach is lovely. The main part of the hotel and the pools are nice. We are more than happy to read that you enjoy your stay with us. We stayed for 7 nights at the end of September. Room types may vary. Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. The Food Lots of options for both food and drink. Tripadvisor performs checks on reviews. Probably Wouldnt return. Really cant fault this hotel. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The hotel itself is nice, its in a beautiful location. Your feedback is very important for us to improve our services. Are any cleaning services offered at TUI BLUE Caravel? A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. For specific enquiries, we recommend calling ahead to confirm. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. 7 nights here end of Sept 22. Are there opportunities to exercise at TUI BLUE Caravel? What are some of the property amenities at TUI BLUE Caravel? We are more than happy that you enjoyed your stay with us. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. Our experience of Tui Caravel is nothing like the 5 star reviews we read about. We will forward your lovely comment to the whole team. The spa staff do also come round offering 3 minute massages, but this is not a feature of the hotel, but more touting for business, so generally target young to middle aged women. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Staff were on hand to assist and advise on dishes. Kind regards, George Balaskas Hotel General Manager. We hope to welcome you back in the near future. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Read More Testimonials Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! The room itself was very basic and the rail in the wardrobe was set only a few feet from the bottom of the wardrobe meaning that even shirts couldnt be hung on it without the bottom being creased, never mind my long dresses. Yes, guests often enjoy the ocean view available here. I cant think of anything I would change about this hotel . Most by the main pool are reserved or occupied by 9am. Thought one of the pools was supposed to be heated but it wasnt. Im not a big dessert fan, however these were designed beautifully. Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! The hot tub was cold but after speaking to reception a guy was straight up and rectified it . The drains in the bathroom smelt badly on the first few days but got better as the week went on. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. 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